Privacy Policy

1. Introduction

Sanjeevani Superfoods ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website, products, or services. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

2.1. Personal Information:

• Name, email address, phone number, shipping address, and billing details.
• Account registration information, such as username and password.

2.2. Transaction Data:

• Details of purchases, order history, and payment methods.

2.3. Technical Data:

• IP address, browser type, operating system, and usage data collected via cookies and similar technologies.

2.4. Communication Data:

• Feedback, inquiries, and correspondence through email, social media, or other channels.

2.5. Optional Information:

• Preferences, interests, and survey responses when voluntarily provided by you.

3. How We Use Your Information

We use your information to:

3.1. Provide Our Services:

• Process and fulfill orders, manage payments, and deliver products.

3.2. Enhance Your Experience:

• Personalize your experience by recommending products based on your preferences and purchase history.

3.3. Communicate With You:

• Send order confirmations, shipping updates, newsletters, promotional offers, and service-related messages.

3.4. Improve Our Services:

• Analyze usage trends to enhance website functionality, product offerings, and user experience.

3.5. Legal Compliance:

• Fulfill legal obligations, such as tax or regulatory requirements.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

4.1. Service Providers:

• With third-party vendors who assist us with order fulfillment, payment processing, and marketing campaigns.

4.2. Legal Obligations:

• To comply with legal requirements, such as court orders, or to protect our legal rights.

4.3. Business Transfers:

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand website traffic and user behavior.
• Enhance your browsing experience by remembering your preferences.
• Serve targeted advertisements.

You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

8. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict the processing of your data.
• Request a copy of the information we hold about you.

To exercise your rights, please contact us at support@sanjeevani.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take appropriate action.

11. International Users

If you are accessing our website from outside India, please note that your information may be transferred to, stored, and processed in India. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Your continued use of our services after changes are made constitutes your acceptance of the updated policy.