1. Introduction
Welcome to Sanjeevani Superfoods. These Terms and Conditions ("Terms") govern the relationship between Sanjeevani Superfoods ("we," "us," "our") and our wholesale clients ("you," "your"). By engaging in transactions with us, you agree to adhere to these Terms. Please read them carefully.
2. Wholesale Eligibility
2.1. Only businesses with a valid tax identification number, GSTIN, or relevant trade license are eligible for wholesale accounts.
2.2. International clients must comply with their local import regulations and provide necessary documentation, including customs clearance forms, to facilitate trade.
3. Ordering and Payment Terms
3.1. Minimum Order Quantity (MOQ): Orders must meet the specified MOQ outlined in the product catalog.
3.2. Pricing: Prices are subject to change based on market conditions. Confirm pricing at the time of placing an order.
3.3. Payment: Payments must be made in advance unless otherwise agreed upon. Accepted payment methods include wire transfers, credit cards, or other modes specified in your invoice.
3.4. Currency: All payments for international orders will be processed in USD unless stated otherwise.
3.5. Late Payments: Overdue payments will incur a late fee of 1.5% per month or the maximum rate allowed by law.
4. Shipping and Delivery
4.1. Domestic Shipping: Orders within India will be shipped via our partnered logistics providers. Delivery timelines will be provided at the time of order confirmation.
4.2. International Shipping: For global clients, shipping costs, customs duties, and taxes are the buyer’s responsibility. We will assist in providing necessary documentation for smooth customs clearance.
4.3. Shipping Timelines: Delivery timelines are estimates and subject to delays caused by external factors like customs clearance or logistical disruptions.
4.4. Risk of Loss: Risk of loss passes to the buyer upon shipment. Ensure adequate insurance coverage for high-value shipments.
5. Returns and Refunds
5.1. Damaged or Defective Products: Notify us within 7 days of receipt for damaged or defective products. Supporting evidence such as photographs may be required.
5.2. Returns: Returns will only be accepted for defective products or shipping errors and must be pre-approved by us.
5.3. Refunds: Refunds will be processed within 30 business days after the returned items have been received and inspected.
6. Intellectual Property
6.1. All content, branding, product descriptions, and trademarks are the sole property of Sanjeevani Superfoods.
6.2. Clients may not use our branding, images, or content without prior written consent. Unauthorized usage may result in legal action.
7. Client Conduct
7.1. You agree to comply with all applicable laws and refrain from:
7.2. Non-compliance may result in account termination.
8. Limitation of Liability
8.1. We are not liable for:
8.2. Liability is limited to the cost of the order placed.
9. Confidentiality
9.1. Any information shared between us, including pricing, product formulations, and customer lists, is confidential and must not be disclosed to third parties.
9.2. Breach of confidentiality may result in legal action and termination of your account.
10. Termination
10.1. We reserve the right to terminate accounts that violate these Terms or engage in activities detrimental to our business.
10.2. Upon termination, any pending orders may be canceled, and outstanding payments will become immediately due.
11. Governing Law
11.1. These Terms are governed by the laws of India.
11.2. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of courts in [Your City, India].
12. Amendments
12.1. We reserve the right to amend these Terms at any time. Updates will be communicated to clients via email or our website.
13. Contact Us
For any questions or concerns regarding these Terms, please contact us:
Email: admin@sanjeevaninutraceuticlas.com
Phone: +91-9599099939
Website: www.sanjeevaninutraceuticals.com
Copyright © 2025 Sanjeevani World - All Rights Reserved.
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